BN
Bianca N

1 reviews | Active since Feb 2018

15 Jun 2020, 16:18

Discovery Basically No Maternity Benefit

Discovery Medical Aid is useless!!! They hide behind "Discovery Health Rates" to pay nothing.

We were excited to be pregnant, but Discovery quickly placed a damper on our excitement.

Discovery claims to give you all these benefits, until they have to pay. You get so many scans and tests etc.

But on our first consultation with the Gynecologist including a scan it cost R1400.00 and Discovery only paid R 416.00. How can a scan & a doctor's consultation only cost R416.00? I understand that doctors ask more, but Discovery isn't even being realistic with their rates.

They hide behind the terms that they use the " Discovery Health Rates", but they refuse to give you the rates even if you have the specific codes from the doctor.

After the first scan we realised that it won't get better as all the other scans/delivery are even more expensive. We asked discovery how much they will pay for all the other scans/delivery, but we didn't get an answer. Just fancy terms that mean nothing.

We just want to plan and know how much everything will cost us, but I guess I have to assume Discovery is going to pay for nothing in our budget. It's probable realistic.

It's been 3 weeks since I cancelled my Discovery Credit Card and this has also not happened yet. The whole Group is just taking premiums for nothing.

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Replies (2)
Discovery Health
Discovery Health's reply17 Jun 2020, 08:19
Official
Dear Bianca N We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Jun 2020, 15:10
Official
Dear Bianca N We have been in contact with you to discuss your concerns.  Regards Discovery Health Servicing Team