Discovery bank disgraceful lack of service

I have been a Discovery medical aid client and vitality client for years yet the service is so pathetic it’s unbelievable precious to this hellopeter report I wrote one to discovery bank to request more information their response to the hellopeter report was a link to the website bunch of clowns I have requested someone to actually pick up the phone and discuss the benefits as the website is not as informative as it should be KINDLY CALL ME TO ENGAGE DISCOVERY HOW ON EARTH DO YOU EXPECT CLIENTS TO GIVE YOU THIER MONEY WHEN YOUR BANKING BUSINESS REFUSE TO CALL CUSTOMERS WHO WANT TO JOIN PATHETIC SERVICE !!!!