MT
M T

1 reviews | Active since Jul 2025

29 Jul 2025, 11:38

DISCOVERY BANK AND HEALTH ****

DISCOVERY ****!!!

I have a products with them but they are not linked to me, no one has been able to merge my Discovery health to my banking for 2 months. I am paying for a product that i can not use. I have been taken from pillar to post trying to find someone who can sort out this mess. They are a nightmare to deal with as you are sent from department to department with everyone trusting their escalation process that does not work. I hate having to move to this bank!!!!! It took one person to open this new product but IT CAN'T BE FIXED.

0
Replies (4)
Discovery Health
Discovery Health's reply29 Jul 2025, 12:30
Official
Dear M T
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Aug 2025, 14:42
Official
Dear M T
 
We have been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team
MT
M T's update18 Aug 2025, 14:02
Reviewer Update
Discovery is still unable to sort this out, although I am paying full amounts without the ability to enjoy the product! It has been 2 months and going to the third.
Discovery Health
Discovery Health's reply17 Sept 2025, 12:23
Official
Dear M T
 
We have been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team