AB
Anton B

1 reviews | Active since Feb 2023

30 Sept 2025, 13:15

Discovery BAH HUMBUG

Gone are the days when simply mentioning Discovery at your local gp, pharmacy, hospital etc would get you the red carpet treatment. The standard of customer service and satisfaction across the board has declined drastically. I have been a client for over 30 years on the same plan (Classic Comprehensive) and the premiums keep going up and services you get go down. The last two years have been especially bad. They keep changing the medications listed on chronic so your level of co payments keep going up with little or no warning.I am one unhappy client.

0
Replies (2)
Discovery Health
Discovery Health's reply01 Oct 2025, 06:36
Official
Dear Anton B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply01 Oct 2025, 14:57
Official
Dear Anton B 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team