sZ
sisa Z

1 reviews | Active since Jun 2020

16 Dec 2021, 18:10

Discovery Bad service and No support

Experiencing bad service from them. They force you to download their app to do everything then let you install it even though its not working. I can't access or manage my details and the website isn't easy to use and there's no solution for our problems

0
Replies (4)
Discovery Health
Discovery Health's reply17 Dec 2021, 06:59
Official
Dear Sisa Z We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Dec 2021, 17:53
Official
Dear Sisa Z
Please check your emails for final feedback from us. We sent feedback to the email address on record.  Regards
Discovery Health Servicing Team

sZ
sisa Z's update23 Dec 2021, 18:18
Reviewer Update
The issue still not resolved. When will the app be resolved.
This should be attended as a P1.

On the playstore people have been complaining about it for a long time.
Discovery Health
Discovery Health's reply24 Dec 2021, 14:12
Official
Dear Sisa Z
Please check your emails dated 22 December 2021 for feedback from us. Regards
Discovery Health Servicing Team