GD
Gosiame D

1 reviews | Active since Jan 2020

21 Jan 2022, 14:31

Discovery bad service

I submitted a claim last week Thursday and I was told the turnaround time is 2 to 3 working days. I have been calling the whole week this week and I have been receiving reference number and today I called again the lady I spoke to advised me people who have been helping me along hasn’t been doing anything.

0
Replies (3)
Discovery Health
Discovery Health's reply24 Jan 2022, 07:09
Official
Dear Gosiame D
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team


Discovery Health
Discovery Health's reply24 Jan 2022, 09:49
Official
Dear Gosiame 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

GD
Gosiame D's update27 Jan 2022, 22:55
Reviewer Update
The lady I spoke to on Monday said my claim will be paid within 2 to 3 work days and I’ll receive the call regarding the claim the week is over now nothing no call no payment. I’m really disappointed in this company even after I lay a complain still.