DISCOVERY BAD SERVICE

Been trying to join Discovery Health since the 15th November 2020, been going around in circles. The latest is that they now want me to produce a Membership Certificate for a medical Aid I was on 27 Years ago, this is beyond ridiculous. I was on Discovery approx. 6 years ago and they can't find their own membership Certificate, surely they can see from their records who their members were. Now they want to charge a 5% penalty (FOR WHAT!!!), I have been on medical aid for the last 20 years without a break, surely that is sufficient!!!

I am really having my doubts about joining Discovery and should have rather just stayed with who we were with.

Very disappointed with the Service Discovery has provided and this is not just me it's my whole company.