RT
Raymond T

1 reviews | Active since Jul 2020

21 Aug 2020, 08:51

Discovery BAD BADF SERVICE !!!

I am going for a heart procedure and Discovery is not finalising the authorisation. I have spent R500 in phone calls, the doctor have e-mailed them information they required, I have given them all details and after two days they are busy with a "REVIEW" before providing hospital authorization. I will probably end-up paying for the procedure myself as Discovery service DOES NOT EXIST ! Aluta, Nandida, Lebo, Lesego, none of them is worth their money, THEY DO NOT CARE ABOUT CLIENTS !!!!!!

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Replies (2)
Discovery Health
Discovery Health's reply21 Aug 2020, 11:01
Official
Dear Raymond T We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Aug 2020, 13:35
Official
Dear Raymond T We’ve contacted you to discuss your comments. Regards Discovery Health Servicing Team