Discovery Auth request and review panel really need more insight when making decisions!.

What's the point of having medical aid and specialist benefits if we cannot use it for health issues which is covered. My doctor submitted a request for Auth for me to see a specialist which is covered on my scheme, but discovery declines it with a reason that states, " Gp can manage this condition". Clearly if my GP could manage it, she would not be referring me to a specialist. She tried medications which has not helped, sent me for the necessary tests which show nothing and now the next step is for me to visit a specialist. But Discovery seems to know our personal issues best and what we have already discussed and done with the GP and so my specialist benefits is basically there for nothing and now il have to pay cash to see the specialist anyway, because God knows and my GP knows as well that I HAVE TO SEE THE SPECIALIST!... what a waste of money on Discovery medical aid.