DISCOVERY ATTITUDE
I have a 88 year old mother who is a discovery member, and cant remember her logon details. When I called the call centre they cant help unless they have her consent, but after explaining to the consultant that she isn't available, because she cant get to my office, they just cant help unless she's available to give verbal consent. So please explain what Im supposed to do
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Replies (2)
Discovery Health's replyOfficial
19 Sept 2024, 10:07Dear Andre L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply19 Sept 2024, 10:07
Official
Dear Andre L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
23 Sept 2024, 17:09Dear Andre L
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply23 Sept 2024, 17:09
Official
Dear Andre L
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team