CB
Charles B

1 reviews | Active since Feb 2016

03 Feb 2016, 15:21

Discovery Attitude

Spoke to Discovery today about a knee procedure that my father of 65 needs after a fall. They proceeded to inform me that Discovery would not cover 1 red cent of the costs, as it was an exclusion on the plan.<br> <br> I then asked to speak to a manager, as I do not find this acceptable I am afraid. The manager proceeded to smugly tell me the same thing, while basically telling me of a supposedly worse case that he dealt with that he \threw out\". When I tried to argue my point, he just simply hung up on me! Well done Discovery!<br> "

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Replies (1)
Discovery Health
Discovery Health's reply05 Feb 2016, 07:46
Official
Hello benecke1,

Thank you for your comment

We are currently investigating your query and will be in contact with you shortly.

Regards
Meryl