CB
Charles B
1 reviews | Active since Feb 2016
03 Feb 2016, 15:21
Discovery Attitude
Spoke to Discovery today about a knee procedure that my father of 65 needs after a fall. They proceeded to inform me that Discovery would not cover 1 red cent of the costs, as it was an exclusion on the plan.<br> <br> I then asked to speak to a manager, as I do not find this acceptable I am afraid. The manager proceeded to smugly tell me the same thing, while basically telling me of a supposedly worse case that he dealt with that he \threw out\". When I tried to argue my point, he just simply hung up on me! Well done Discovery!<br> "
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Replies (1)Discovery Health's replyOfficial
05 Feb 2016, 07:46Hello benecke1,
Thank you for your comment
We are currently investigating your query and will be in contact with you shortly.
Regards
Meryl
Thank you for your comment
We are currently investigating your query and will be in contact with you shortly.
Regards
Meryl
Discovery Health's reply05 Feb 2016, 07:46
Official
Hello benecke1,
Thank you for your comment
We are currently investigating your query and will be in contact with you shortly.
Regards
Meryl
Thank you for your comment
We are currently investigating your query and will be in contact with you shortly.
Regards
Meryl
