1 reviews | Active since Nov 2016

25 Jan 2020, 13:42

Discovery at it again

So client orientated Discovery (read sarcasm) has unilaterally decided that I have to now use a prescribed pharmacy network. I live out of town and support a smaller community pharmacy. They will not process claims from them. I can pay them and claim later or go to Clicks or Dischem. I have supported this pharmacy for years. Discovery - not only do you not give a **** about my needs but you are also ****ing small businesses - nice work! I am done with you and frankly hope you go under - SA does not need businesses with your type of ethics!

0
Replies (2)
Discovery Health
Discovery Health's reply27 Jan 2020, 13:13
Official
Dear Bianca E    
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
's update28 Jan 2020, 14:51
Reviewer Update
I cannot unfortunately amend my review but I was angry when I wrote it. I do not wish for Discovery to fail - they employ 1000's of people - I merely wish for them to do the right thing.
A very nice gentleman contacted me and promised to look into the matter and for that I give them points!