Discovery, are you sinking? Is it time to jump ship?

My simple query from 7 February 2024 has still not been resolved. I have complained on Hello Peter.com and received all the appropriate responses but no action! Have been totally ignored. Well done Discovery - you are really not instilling confidence in your long standing clients. I never expected Discovery to fall so quickly and so hard. You are failing your clients. I am concerned for the future. Should I get out now before the crash?