DISCOVERY APPOINTS VERY INCONSIDERATE DOCTORS.

SO REGARDING THE PREVIOUS COMPLAINT REGARDING THE PMB APPLICATION. I HAVE COMMUNICATE TO THE DR THE REQUIREMENTS I WAS INFORMED FROM THE DOCTORS ROOMS THAT THE DOCTOR IS GOING ON HOLIDAY. THEN THE DR CHARGES R400 JUST TO SIGN A ONE PAGE FOR THAT I AM NOW TOLD TO PAY FOR OUT OF OUR POCKETS. WHEN DISCOVERY APPOINTED THE DOCTORS AS A KEYCARE DR DID THEY CONSIDER THIS. THESE ARE FORMS THAT MY "SO GOOD MEDICAL AID" DEMANDS NOW I HAVE TO PAY FOR DOCUMENTS TO REGISTER MYSELF AS A CONDITION REGARDED AS A PMB LEVEL. AS PER THE SCHEME WE HAVE 21 DAY TO SUBMIT THE NEW REQUIREMENTS. IF THE DOCTOR RETURNS FROM HOLIDAY AND IS BUSY AND ONLY DOES THE FORMS AFTER THE 21 DAYS I WILL HAVE TO PAY R400 OUT OF MY POCKET AGAIN FOR A REPEAT APPLICATION. DISCOVERY HAS PLACED RULES AND REGULATIONS THAT ARE GOOD FOR THEM BUT DETRIMENTAL TO THE PATIENT. WHILE I AM WAITING FOR FUND I AM CHALLENGED WITH MY STRESS ANXIETY AND DEPRESSION THIS PROCESS ALSO MAKES IT WORSE.

LASTLY DISCOVERY SENDS US TO DOCTORS THAT HAS RECEPTIONIST THAT ARE SO UNFRIENDLY AND UNACCOMMODATING WE CANT DARE RAISE OUR CONCERNS BECAUSE DISCOVERY KEY CARE FORCES YOU AGAINST YOUR WILL TO GO TO THAT DOCTOR.

I DEMAND THAT MY PMB APPLICATION BE APPROVED BY THE END OF THIS WEEK.

FRUSTRATED AND SICK MEMBER.