AH
Andries H
1 reviews | Active since Mar 2009
10 Mar 2021, 08:33
Discovery app is a mess
Your app is terrible - it's a mess Logging in takes forever - I spend more time looking at a loading sign than doing anything else on your app. Why does simply logging in load back and fourth between four or five pages? By the time I've logged in I've lost interest, I'm annoyed and no longer want to do anything on your app. Your app keeps showing me adverts for services I already have - Vitality - I'm looking at you! Your app has very poor hierarchical distinction - it's unclear which buttons are important and which are not - it's unclear which items are click-able and which are not - I have to click on any line of text to find out if it may be a link.
Get a proper UX designer to help you out it's pathetic
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Replies (1)Discovery Health's replyOfficial
10 Mar 2021, 10:05Dear Andries We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply10 Mar 2021, 10:05
Official
Dear Andries We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
