Discovery and promises LOL ..WOW

So just an update after I received an email from Yashan lallchander saying they will do my refund I done a quick follow up call to confirm if all is on par and yes I'm not surprised I get told about refund request first and a different timeline... Since my first call on the 10th May 2024 to date I have been hearing 5_7 working days and we on the 20th May we still heat 5_7 days

I'm not a bitter person but there was a stuff up since my first call and I thought I will follow up this morning and it seems like there will be another stuff up again ...Can Mr Gore give us feedback as to what is actually happening at Discovery..We always here of service excellence but WOW

I WILL TWEET ON THIS MATTER TO SEE IF IM A DISGRUNTLED CLIENT OR IF THIS IS A NORM AT DISCOVERY