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Alain L
1 reviews | Active since Jul 2014
02 Dec 2024, 10:30
Discovery always rejecting PMB's
I recently had an operation and received little communication from Discovery regarding the whole process, as to what is approved. When it comes to payment, Discovery is very vocal.
My operation was a PMB, and the surgeon said so, but Discovery rejected the PMB multiple times. SO Discovery is basically saying the surgeon is a **** and does not know what a PMB is??
Whoever decides on what a PMB is needs to have a medical background.
POOR feedback and response from Discovery they never let me know if the PMB gets rejected I have to guess and phone multiple times. ABSOLUTE joke and they are increasing the rates next year for what? terrible services.
Helpful (0)
Replies (4)0
Replies (4)Discovery Health's replyOfficial
02 Dec 2024, 10:43Dear Alain
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply02 Dec 2024, 10:43
Official
Dear Alain
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
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Alain L's updateReviewer Update
03 Dec 2024, 11:47I was called back and was told an email will be sent to me and the doctor and neither of us have received anything. ANNOYED
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Alain L's update03 Dec 2024, 11:47
Reviewer Update
I was called back and was told an email will be sent to me and the doctor and neither of us have received anything. ANNOYED
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Alain L's updateReviewer Update
04 Dec 2024, 10:32STILL NOTHING.
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Alain L's update04 Dec 2024, 10:32
Reviewer Update
STILL NOTHING.
Discovery Health's replyOfficial
04 Dec 2024, 16:31Dear Alain
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Discovery Health's reply04 Dec 2024, 16:31
Official
Dear Alain
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards Discovery Health Servicing Team
