CV
Charne V
1 reviews | Active since Apr 2017
21 Jan 2022, 08:24
Discovery allows ********** claims!
Please can you explain how someone got my daughters details AND my medical aid number to claim 2 Pediatrician visits on the 8th and 9th of January?! The thing is, I live in CAPE TOWN and the claims were for JOBURG!!! I also have not taken my daughter to a pediatrician for ages! How on earth can someone open a file using MY details without proper identification??!!!! I am also on COASTAL SAVER which should have rung some alarm bells as the claim was n9ot from a COASTAL town! I want my savings reversed and my account blocked from being used by anyone other than myself, my husband or my daughter!
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Replies (2)
Discovery Health's replyOfficial
21 Jan 2022, 10:14Dear Charne V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Jan 2022, 10:14
Official
Dear Charne V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
24 Jan 2022, 10:03Dear Charne V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply24 Jan 2022, 10:03
Official
Dear Charne V
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team