NS
Nodette S

1 reviews | Active since Mar 2021

03 Feb 2026, 03:33

Discovery again is all talk

With some guidance from a broker last year I decided to upgrade my medical plan to the Smart Smart Saver as it would give me a variety of better cover, with the hope to be able to assist in my sons medical needs. Just to find out I can not even use emergency services, everything needs to be paid out of pocket if he gets admitted they will pay. The question is if the kids get hurt playing outside after 17:00 over a weekend I need to wait till a GP is available to look at them as the plan does not allow me to rush them to the hospital. Now I am wondering if the injury is severe is Discovery going to take responsibility for any damages due to this rediculous idea of no ER options

0
Replies (4)
Discovery Health
Discovery Health's reply03 Feb 2026, 06:50
Official
Dear Nodette S 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply09 Feb 2026, 17:17
Official
Dear Nodette S 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

NS
Nodette S's update16 Feb 2026, 09:24
Reviewer Update
After receiving a call and alot of we are sorry to hear you feel like that still no proper solution. As the script they are using becoming a joke as the feeling towards them is that they are inhuman. Just look at social media and the hsitory of complaints we care to keep you quiet
Discovery Health
Discovery Health's reply18 Feb 2026, 10:29
Official
Dear Nodette S 

Thank you for taking time to give us your feedback. We have previously been in touch with you to answer your comments.   Regards 
Discovery Health Servicing Team