Discovery Active Rewards is a ****

Over the last 12 weeks I have worked to reach my Vitality goals, just so I can claim enough points to redeem a voucher for Cape Union Mart. I have now accumulated enough points but I have been trying for 7 days (multiple times during a day) to claim the Cape Union Mart Voucher but every time I get an error message.

When I queried this with Discovery, they informed me they had run short of stock and would replenish on Friday and I would be able to claim my voucher and if I was not, then they would ensure my points would be replenished as I was having an issue.

However, they have now changed their story and stated that there are only a limited number of vouchers available and if I don't get then "tough luck". Not only is this is bad taste but it is complete contravention of CPA regulations. Nowhere do they state only a limited number of vouchers are available and never have they stated how many are available. For all we know it could be 1 voucher a day to safe guard their profits and pay for their new fancy building. It seems that ASA and CPA regulations do not apply to Discovery. This is not my first issue with Discovery around their Active Rewards and each time they are insufferably arrogant to deal with and are not actually interested in resolving the issue.

How I long to be with Momentum where they are not trying to con their clients and actually care about their health and well-being.