Discovery abandons its old and faithful clients

I am a 69 old person who has been with Discovery Health for the past 30 years. South Africa is an experiencing harsh economic environment Two months ago I lost my income stream. After 30 years I would have expected Discovery as the Caring company they advertise to be, to have reached out and asked if I was OK and how could they be of assistance No, without any notification Discovery cancelled my health policy Now that I have resolved my income problem, I contacted Discovery to ask if my policy can be restored. After an email and then a request to respond to my email, I received an email from Discovery asking me to pay the outstanding 2 months contributions and they would consider my reapplication!!!!! Discovery you have lost contact with your customer base Continue on this path and you will head the same way as Bud-Light, Target, Disney and other US corporations who turned their backs on their traditional customers to follow some new fangled direction. Discovery you have turned from a great company into a money sucking entity