MM
Mpho M

1 reviews | Active since Jul 2009

01 Aug 2018, 14:11

Discovery a disgrace!

I cancelled my medical aid with discovery and it was brought to my attention that i am owing discovery and whereas Discovery has been getting money month in and month out. Worse part of it all I need to pay my doctor a certain fee because Discovery could not pay him.

The was a time Discovery was unable to cover my other medical expenses but money is going to Discovery month in and month out.

Now that I have cancelled my membership with Discovery, why must i pay?

Please advise.

What is the next step forward because I am not willing to pay that amount of money. Something must be done.

Besides how am I going to pay Discovery now that I am unemployed?

Please advise.

Thanks.

0
Replies (6)
Discovery Health
Discovery Health's reply01 Aug 2018, 14:31
Official

Dear Mphoza

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

MM
Mpho M's update02 Aug 2018, 10:09
Reviewer Update
I hope so.
Discovery Health
Discovery Health's reply03 Aug 2018, 14:52
Official

Dear Mphoza

Please check your emails for feedback from us.

Regards
Discovery Health Servicing Team

MM
Mpho M's update22 Aug 2018, 11:17
Reviewer Update
Still waiting for a consultant to contact me and once again I refuse to pay that amount due. I do not see the reason why I should pay for medical aid that has been of no assistance to me whatsoever. I seriously would not recommend discovery to anyone. Disgusting medical aid scheme.
Discovery Health
Discovery Health's reply22 Aug 2018, 12:43
Official

Dear Mphoza

We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply24 Aug 2018, 13:44
Official

Dear Mphoza

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team