1 reviews | Active since Jun 2015
DISCOVERY, A ****** MESS!
I AM REALLY FRUSTRATED AND ANNOYED WITH DISCOVER'S SERVICES!<br> <br> I have been calling and emailing them for weeks now just to follow up on why I still haven't recieved my Discovery membership card as well as my Vitalty card!! <br> <br> I have already received three reference numbers for the same query and still no response! <br> Sadly, Yet again, I supply them with my membership number, as well as my iD number for the 3rd time and still no body has come back to me. <br> <br> I can't do my shopping and benefit from their vitality service because I haven't received my card. This is pathetic! I have never in my live experienced such bad service from a well known company!!<br> <br> Not a happy client,<br> Hestre Veldsman
Thank you for your comment.
We are truly sorry to hear that you did not receive your membership card. We rely on the postal service to deliver the membership cards and have since been in contact to arrange for it to be delivered. We will follow-up once it has been delivered.
Thank you for allowing us to assist with your query.
Regards
Rishana
Thank you for your comment.
We are truly sorry to hear that you did not receive your membership card. We rely on the postal service to deliver the membership cards and have since been in contact to arrange for it to be delivered. We will follow-up once it has been delivered.
Thank you for allowing us to assist with your query.
Regards
Rishana