LL
Leah L

1 reviews | Active since Jul 2013

07 Jan 2022, 10:40

Discovery

Never ever use discovery health!

This will be the LAST time I will hear from you, the last time I will do your work for you and THE LAST TIME YOU WILL THREATEN ME!

So I paid my premium for 4months, R4995.00 equals to R19980.00 You cancelled my medical aid with immediate effect so I never had medical aid. You deducted my claims that where made R13508.75 which leaves me with R6471.25 which you paid ME out.

Now your claims department calls me telling me I owe discovery R13508.75 what would you like the amount twice? Is *****ing part of how you work. Calling me threatening me to pay or lawyers will get hold of me is not going to work. I can do the math.

If I hear from you again I will take you to the lawyers as I HAVE HAD ENOUGH of this now. If your employee cannot handle accounts start training them. You will have your people call me and apologize!

This is the end now and I want NOTHING MORE TO DO WITH YOU EVER!

0
Replies (2)
Discovery Health
Discovery Health's reply07 Jan 2022, 10:42
Official
Dear Leah L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply14 Jan 2022, 18:17
Official
Dear Leah L

We have been in touch with you to answer your comments.
   
Regards 
Discovery Health Servicing Team