DB
Dewald B
1 reviews | Active since Feb 2022
10 Feb 2025, 15:03
Discovery ****
I took out gap cover and they gave me a 12 month musculoskeletal waiting period because I have gout. In which I asked if I get a injury, will I still be covered and they said yes. Now 10 months later I injured my shoulder and now they say I am not covered because I have disclosed that I have had gout. How ridiculous is that. What a joke
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Replies (3)0
Replies (3)
Discovery Health's replyOfficial
11 Feb 2025, 07:16Dear Dewald B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Feb 2025, 07:16
Official
Dear Dewald B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
13 Feb 2025, 09:34Dear Dewald B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Feb 2025, 09:34
Official
Dear Dewald B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
DB
Dewald B's updateReviewer Update
13 Feb 2025, 09:46Hi
The only communication I have got is that you have requested the recording.
Nothing of why my injury is not covered because of gout. One of the more ridiculous things I have heard
The only communication I have got is that you have requested the recording.
Nothing of why my injury is not covered because of gout. One of the more ridiculous things I have heard
DB
Dewald B's update13 Feb 2025, 09:46
Reviewer Update
Hi
The only communication I have got is that you have requested the recording.
Nothing of why my injury is not covered because of gout. One of the more ridiculous things I have heard
The only communication I have got is that you have requested the recording.
Nothing of why my injury is not covered because of gout. One of the more ridiculous things I have heard