JP
Johannes P

1 reviews | Active since Nov 2023

30 Nov 2023, 17:42

Discovery

Worst medical aid ever. We came to the emergency care with our 8 month old boy. We needed to Pay R2100.00 before we could see the Doctor which discovery did not pay. We had to pay another R5000.00 for the CT scan which discovery did not pay for. Why do i pay discovery every month if they do not cover anything. When we app**** for medical care at discovery we specifically asked to be covered if there is any emergency. Discovery was just glad enough to ***** another client's money. And this was not the first time discovery did this to us. This is the reason we gladly joined another medical aid scheme.

0
Replies (2)
Discovery Health
Discovery Health's reply01 Dec 2023, 06:53
Official
Dear Johannes P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Dec 2023, 08:46
Official
Dear Johannes P

We’ve been in touch with you to answer your comments.

Regards Discovery Health Servicing Team