PZ
Pieter Z

1 reviews | Active since May 2011

03 May 2023, 00:12

*********** Discovery

I have been trying for nearly two months to get Discovery to change my debit order to my new bank account. Unfortunately one is forced to deal with one of the idiots in their call centre and as a result nothing gets done. most e-mails are from a a " no-reply" address and not two of my mails have been answered by the same person. YET, they have the audacity to increase my monthly contributions. Those *********** IDIOTS can now see how they are going to get their money out of my closed bank account.

0
Replies (4)
Discovery Health
Discovery Health's reply03 May 2023, 07:07
Official
Dear Pieter

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply03 May 2023, 12:36
Official
Dear Pieter

We have contacted you regarding your query. 

Regards Discovery Health Servicing Team

Best regards,

PZ
Pieter Z's update03 May 2023, 15:10
Reviewer Update
Yes they did, and achieved NOTHING. Promised that someone from Vitality will call. Nothing yet.
Poor service continues unabated.
Discovery Health
Discovery Health's reply08 May 2023, 13:28
Official
Dear Pieter

We have contacted you regarding your query. 

Regards Discovery Health Servicing Team

Best regards,