DISCOVERY

I AM VERY ****ED OFF WITH THIS MEDICAL AID AND THEIR CONSULTANTS , MY FAMILY AND I HAVE BEING ON THIS MEDICAL AID FOR YEARS DUE TO GOOD REVIEWS . I HAVE MISSED PREMIUM, TO WHICH I DID CALL IN AND TOLD THAT I NEED TO PAY ONLY ONE AMOUNT OF R3020.00 AND MY LINE WILL THEN BE OPEN FOR USE. I DID NOT RECEIVE NO SMS AND EVEN A PHONE CALL LETTING ME KNOW THAT I AM BEHIND WITH PAYMENT. IT WAS MY CALL TO DISCOVERY , I WAS MIS LED INTO PAYING THE PREMIUM OF R3020.00 TO WHICH WAS A DEBIT OFF OUR BANK ACCOUNT. TODAY WHEN I CALLED IN THE CONSULTANTS INCLUDING THE SENIOR MANAGER TO MAKE UP EXCUSES UPON EXCUSES . DISCOVERY , GO BACK TO MY CALL RECORDING AND LISTEN TO YOUR CONSULTANT TELLING ME IF I PAY THIS AMOUNT OF R3020.00 MY LINE WILL BE OPEN. I WILL LIKE A CALL FROM THE CEO OR SOMEONE OF HIGH RANKING IN THIS BUSINESS TO GIVE ME A CALL. THIS LEAVE MUCH TO BE DESIRED.