1 reviews | Active since Mar 2017

19 Nov 2018, 11:31

Discovery

Good day,

I was withdrawn from my discovery plan which I feel was really needed I could of just been put on a waiting list,

Rosanna advise me that I will receive my money 7 to 10 workings days , this was on the 5th of November. It's the 19th of November and I still haven't received a cent.I called last week Tuesday and was advised that the payment hasn't even been processed , the lady said I should wait between 2 to 3 work days. So its Monday and I call again and get advised that I will only receive the money in 72 hours!!!!!!!!!!!THATS ANOTHER THREE DAYS , THIS IS UNACCEPTABLE PLEASE PAY MY MONEY NOW!!!!!!!!!!!

Regards, Charlotte

0
Replies (3)
's update19 Nov 2018, 11:32
Reviewer Update
** NOT NEEDED TO REMOVE ME
Discovery Health
Discovery Health's reply19 Nov 2018, 13:37
Official
Dear  charlotte-van-rensburg-mannsberger 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply21 Nov 2018, 10:10
Official
Dear  Dear  charlotte-van-rensburg-mannsberger 

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team