DISCOVERY

I do not want to give Discovery any ****ing stars!!!!!!!!! I am so, so sick and tired of fighting for each and every ****ing cent on claims!!!!!! I have currently 3 claims ... one was in January already!!!!! Received letter saying this will be paid but then nothing happens ... you then call to follow up then you have to hear oooooooohhh it was not paid because the ICD10 was not on the invoice!!!! Again you email the ICD10 code on the invoice then just silence. I had a claim again rejected ... I put a dispute in on mydisputes. Got a letter back it was approved for a refund. Said nothing in the email of must be paid medical aid rates ... now I was refunded on medical aid rates!!!!!!!!!! REALLY DISCOVERY!!!!! Another claim for Oncology ... oooooh this particular claim does not fall in their perimeters for Oncology and to refund me on my claim!!!!!! I have delayed side effects of radiation ans need medication to clear up the infection ... what do you call THIS DISCOVERY!!!!!!!!!

I have asked for a Case Manager but NOOOOOOOOOOOOOOO ... you only get silence!!!!!!!!!!!

The stress and frustration YOU are causing is not good for me!!!!!!!!!!!!!!!!!!!!!!! I am sick to my stomach for Discovery!!!!!!!! You have to beg and beg and BEG but they do not beg for my contribution every ****ing month!!!!!!!!!!!!!!!