SB
Samantha B
1 reviews | Active since Apr 2026
01 Apr 2026, 16:12
Discovery
Discovery health - you paid for my iron infusion in November 2025. My iron is currently low and my doctor advised I need another infusion. After sending a motivating letter from my doctor, you are refusing to cover ?? Very disappointed!!
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Replies (5)0
Replies (5)
Discovery Health's replyOfficial
02 Apr 2026, 07:03Dear Samantha B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Apr 2026, 07:03
Official
Dear Samantha B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
08 Apr 2026, 13:55Dear Samantha B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply08 Apr 2026, 13:55
Official
Dear Samantha B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
SB
Samantha B's updateReviewer Update
08 Apr 2026, 14:20Not quite sure why Discovery called me. It achieved nothing. I was read out the correspondence sent via email (the denial letter NOT authorising my iron infusions) even the gent couldn't answer my question, as to why my iron infusion was denied, but yet I have previously have received 2 infusions, with no problem.
SB
Samantha B's update08 Apr 2026, 14:20
Reviewer Update
Not quite sure why Discovery called me. It achieved nothing. I was read out the correspondence sent via email (the denial letter NOT authorising my iron infusions) even the gent couldn't answer my question, as to why my iron infusion was denied, but yet I have previously have received 2 infusions, with no problem.
Discovery Health's replyOfficial
30 Apr 2026, 10:49Dear Samantha B
We are busy investigating your query and will contact you soon.
Regards
Discovery Health Servicing Team
Discovery Health's reply30 Apr 2026, 10:49
Official
Dear Samantha B
We are busy investigating your query and will contact you soon.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
30 Apr 2026, 13:03Dear Samantha B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply30 Apr 2026, 13:03
Official
Dear Samantha B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team