Discovering the vital flaws in Kulula

As much as I appreciate the opportunity to save and earn rewards, I do not understand why Discovery with Vitality are steadfast on forcing us to use partners that are no longer ideal such as Kulula.

I made the mistake of flying with them again today for the first time since the level 5 lockdown and their business rescue fiasco which took forever to get my ticket rebooked again with them.

I have been making use of another budget airline that offers more value for money, far better service and their attention to detail is fantastic. Usually a return ticket with this other airline is cheaper than a return ticket booked far in advance with my vitality discount app****.

I had the worst and potentially dangerous flight today with Kulula and I am not looking forward to my return on Sunday at all.

No wonder why Kulula is struggling to stay in the air.

Its just a pity we have no other choice of airline and are forced by Discovery and vitality to use Kulula.