NS
Nelson S
1 reviews | Active since Mar 2011
27 Jan 2020, 15:34
Discovering lack of service
Still waiting on a detailed explanation from head of customer service. Close to a week now and still no feedback...
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
28 Jan 2020, 12:03Dear Kit S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply28 Jan 2020, 12:03
Official
Dear Kit S
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
29 Jan 2020, 12:43Dear Mr Seitshiro
We have contacted you and discussed your query.
We have contacted you and discussed your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply29 Jan 2020, 12:43
Official
Dear Mr Seitshiro
We have contacted you and discussed your query.
We have contacted you and discussed your query.
Regards
Discovery Health Servicing Team
NS
Nelson S's updateReviewer Update
08 Feb 2020, 09:24How can you reply with "we discussed your query" when you promised to provide me with more feedback. Please listen to the recording and explain how you now deem this as resolved?
Can you please take this up in order we resolve this.
Can you please take this up in order we resolve this.
NS
Nelson S's update08 Feb 2020, 09:24
Reviewer Update
How can you reply with "we discussed your query" when you promised to provide me with more feedback. Please listen to the recording and explain how you now deem this as resolved?
Can you please take this up in order we resolve this.
Can you please take this up in order we resolve this.