Discovering health ignoring my Personal Health Fund complaints.

No one form Discovery will help me with issues on my Personal Health Fund. I have been logging tickets at Discovery through the WhatsApp Platform, the Personal Heath Fund portal talking with Agents and telephonic ally. I was promised by Kuvadhin - 2026-03-23 - INC*** ; Jordie - 2026-04-30 - *** ; Linda - 2026-05-09 - *** ; *** that this problem will be resolved. It has been 3 months now and the problem is still persisting!!! I am owed R500 for a Kidney Function test challenge I did, but it is not reflecting on my Personal Health App. The last Challenge I received was 25 March!!! The last time my Personal Health Fund was updated was 19 April!!! I am frustrated, because I cannot progress further to gain more rewards and thus losing the rewards that was promised by Discovery. In turn it delays my yearly Chronic Tests that I needs to be done and this causes possible health issues because of Discovery delays and not resolving a known problem!!! It seems that I am just receiving empty promises and being ignored that can be detrimental to my health because I am still waiting for the next Challenge to do crucial Chronic tests and need the funds from that rewards to pay for the crucial tests. It is truly shocking behavior for a company as large as Discovery!