1 reviews | Active since Dec 2014
Discover's new MedXpress is unfair
I have just received notification from Discovery saying I MUST order my chronic mediation through MedXpress otherwise I will be charged a 20% co-payment. <br> <br> I live in the farmlands - are they coming to my door? I don't have a postbox and I'm not always home. So how does this benefit me?<br> <br> Instead of visitiing my friendly pharmacist with whom I have a relationship, and can purchase other medication at the same time, so it's really convenient and useful as my pharmacist is also full of advice on healthcare ... no, now I have to get embroiled in ordering and SMSing and then making sure I'm home at the time the delivery service chooses to deliver. <br> <br> But, one step further - what does this do to fair trade among pharmacies? Now effectively, Discovery Health is monopolising a huge chunk of pharmaceutical revenue. And so what are the independent pharmacists going to do? How will their businesses suffer. <br> <br> This is not on. Discovery - I hope you have some good answers to this. It is certainly not what I signed up for.<br> <br> <br> <br>
Thank you for your comment.
From 1 July 2015, Discovery Health's Medicine delivery service, MedXpress will be the designated service provider for chronic medication on all core plans. As a Core Plan member, you have full cover for the approved chronic medicine when you use MedXpress to fill your repeat prescriptions.
These arrangements help keep costs for healthcare services affordable for the Scheme. Co-payments on medicine for your chronic condition are either reduced or eliminated, medicine is delivered to you on time and you are kept informed about when you need a new script. MedXpress will also send you an SMS reminder when you are due for a refill of your medication to help you manage your health better. Simple and convenient re-order methods via SMS, Discovery website reorder facility or Smartphone/iPAD/Android applications will also be available to you.
As discussed we will ensure that we provide the best service to you and should you have any concerns you may contact us directly.
Thank you for allowing me to address your concerns.
Kind regards
Jashvir
Thank you for your comment.
From 1 July 2015, Discovery Health's Medicine delivery service, MedXpress will be the designated service provider for chronic medication on all core plans. As a Core Plan member, you have full cover for the approved chronic medicine when you use MedXpress to fill your repeat prescriptions.
These arrangements help keep costs for healthcare services affordable for the Scheme. Co-payments on medicine for your chronic condition are either reduced or eliminated, medicine is delivered to you on time and you are kept informed about when you need a new script. MedXpress will also send you an SMS reminder when you are due for a refill of your medication to help you manage your health better. Simple and convenient re-order methods via SMS, Discovery website reorder facility or Smartphone/iPAD/Android applications will also be available to you.
As discussed we will ensure that we provide the best service to you and should you have any concerns you may contact us directly.
Thank you for allowing me to address your concerns.
Kind regards
Jashvir