Discover - No Service at All

Having sent all the relevant documents to the Discovery representative on 4 April, 2024 there has been no response at all.

My Son was supposed to be added to my Plan on 1 May, after numerous emails to request confirmation, none was forthcoming.

He is on chronic medication and requires this urgently. Again, this morning all the relevant documents were resent sent to Discovery.

I cannot understand that a company of this stature behaves in such a manner as to ignore requests to include a member. Further to this, the cost was also requested in order to provide and accrue for the monthly payment, these were also not provided.

Does Discovery have too many members that they ignore completely requests to add an additional member. Very dissatisfactory service.