Discover medexpress biometric login a nightmare

<p>Trying to order a new script from medexpress it took 16 minutes before I gave up. The biometric login tried 3 or 4 times to identify me and failed, and I then spoke to 5 or 6 people each time asking for a new script for a generic medicine. On 10 mins I thought I was speaking to the pharmacist who ran me through the scripts before saying she needed then to speak to a pharmacist. At 16 minutes I had to hang up without finalizing the script. Crazy.</p>