DISCOVER JUST DONT CARE ABOUT NEW BUSINESS, TOTALLY ***********

I have been trying since mid 2023 to obtain a quote for medical aid cover. I was previously a member with Discovery for around 14 years, but due to financial contraints had to cancel. I submitted my first form, but couldnt "wet sign" and so it was rejected. The main member travels constantly out of RSA and so it was impossible to get a wet signature. They would not accept a digital signature. We are in the 21st century, and nearly every company I deal with accepts digital signatures. They have about 4 numbers to call, none of which addresses queries. Its either claims, members queries, new business. I dealt with Sibongile in New Business, and she couldnt even get my bank account right! I have tried repeatedly to get a quote, but to no avail. I asked my financial advisers to assist, but they were told they are not able to??? They have always dealt with my medical aid, and are on all my records that I am positive Discovery would have on their database. I am appalled at the total lack of indifference, any care for potential customers, and just general rudeness an atrocious communication skills, or lack thereof