1 reviews | Active since Jan 2012
Discover How Useless Discovery is! We just reject claims - Especially Blood Tests!
Discovery reject claims first and DO NOT even ask questions later!
According to Discovery's own website (https://www.discovery.co.za/medical-aid/priority-series) - which clearly states that once your Medical Savings Account (MSA) has been depleted you still entitled to some benefits on the Classic Priority plan, specifically BLOOD TESTS.
This is the second time (on separate discovery plans) that they have rejected blood tests without even indicating to me why - I have to be informed by a 3rd party that my account is in arrears? This is disgusting.
Secondly, the discovery app indicates that this amount was paid in full when it was NOT!
I WILL MOVE MY MEDICAL AID TO YOUR BIGGEST COMPETITOR A.S.A.P IF THIS IS NOT TAKEN SERIOUSLY BY DISCOVERY HEALTH!!
Dear timothyklue
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear timothyklue
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear timothyklue
We have responded via email. Please check you inbox.
Regards
Discovery Health Servicing Team
Dear timothyklue
We have responded via email. Please check you inbox.
Regards
Discovery Health Servicing Team