DISCOVER HEALT PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!

Item: Discovery Health
Rating: 1
Author: Elmarie S

My daughter and her husband is new on the medical aid. Since last night up to now they are waiting for a auth no as her husband has blood cloths in his leg. The gave a auth no for the specialist but not hospitalization. This is absolute absurd!!!!!!!!!!!!!!!!

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

04 Apr 2019, 13:00

Dear Elmarie33

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply04 Apr 2019, 13:00

Official

Dear Elmarie33

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Elmarie S's updateReviewer Update

04 Apr 2019, 13:03

Please do as a matter of life or death!!!!!!!!!!!!!!!!!!!!!!!!!!!

Elmarie S's update04 Apr 2019, 13:03

Reviewer Update

Please do as a matter of life or death!!!!!!!!!!!!!!!!!!!!!!!!!!!

Elmarie S's updateReviewer Update

04 Apr 2019, 13:06

How is it possible to give a auth no for the specialist but not for hospital!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Elmarie S's update04 Apr 2019, 13:06

Reviewer Update

How is it possible to give a auth no for the specialist but not for hospital!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Discovery Health's replyOfficial

10 Apr 2019, 12:45

Dear Elmarie33

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply10 Apr 2019, 12:45

Official

Dear Elmarie33

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team