Discover doesnt cover like they promise

Your call was not sufficient i sugest you phone me again on my 066 nr so we can discuss further. When you phoned my wife you again turned it in to entrapment its not why havent we paid its why havent you paid because shes on your medical scheme at the hospital you sent us to with words that she wil be covered of she went for needed emergency procedures unless ofcourse you lie in your adverti*****t You want a letter from us that a doctor must write but that doctor is refusing my calls and even through his private nr and secretary i can not get him to write me that letter because he simply never replies or awnsers his phone So sort out your side because there is no way im letting this go im an angry customer because i dont pay you thousends a month so i can cover 70 percent of her hospital bill I cant give you a letter i cant write perhaos you should be the ones requesting it from the doctor as you were the ones to advirtise hownkuch my daughter would be covered if she needed to go to the hospital ever 0erhaos its time i mive to a new company that doesnt lie to their customers