JH
Janet H
1 reviews | Active since Sept 2015
07 Sept 2015, 15:07
Discover Discovery's Non Existent Service
Member had a query regarding non payment of a claim and received no satisfaction from Discovery so referred the matter to me, his broker. From 28 August 2015 e mails have been sent regarding this query and there has been no response whatsoever from the claims department - or anyone else - in this matter.
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Discovery Health's replyOfficial
10 Sept 2015, 16:35Hello ladyboff,
Thank you for your comment.
I investigated your query and confirmed that you have been provided feedback on this. I noted that the email address being used is for processing of claims. I have sent an email to you with the appropriate channels to use if you wish to query a members claims.
Regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed that you have been provided feedback on this. I noted that the email address being used is for processing of claims. I have sent an email to you with the appropriate channels to use if you wish to query a members claims.
Regards
Jashvir
Discovery Health's reply10 Sept 2015, 16:35
Official
Hello ladyboff,
Thank you for your comment.
I investigated your query and confirmed that you have been provided feedback on this. I noted that the email address being used is for processing of claims. I have sent an email to you with the appropriate channels to use if you wish to query a members claims.
Regards
Jashvir
Thank you for your comment.
I investigated your query and confirmed that you have been provided feedback on this. I noted that the email address being used is for processing of claims. I have sent an email to you with the appropriate channels to use if you wish to query a members claims.
Regards
Jashvir