Discoveey Medical unfair pre authorisation practicees

Item: Discovery Health
Rating: 1
Author: Thabita J

Did you know Discovery can issue a authorisation for an operation and 5 days after the procedure issue a revised authorisation without consultatuon trigerring a co payment!!! Members are bullued by big medical aids like Duscovery.

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Replies (2)

Discovery Health's replyOfficial

16 Apr 2024, 07:04

Dear Thabita J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply16 Apr 2024, 07:04

Official

Dear Thabita J

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

16 Apr 2024, 17:30

Dear Thabita J

We’ve sent feedback to you on email as we could not contact you telephonically.

Regards

Discovery Health Servicing Team

Discovery Health's reply16 Apr 2024, 17:30

Official

Dear Thabita J

We’ve sent feedback to you on email as we could not contact you telephonically.

Regards

Discovery Health Servicing Team