DISCIVERY HEALTH - LOW SERVICE and untruthful

I want to take over my membership on a personal capacity , they are giving me the run around. I sent all on the 26 March for me to take for membership on the 01st April. I called to check and they said the received all documents accept forrequest my banking statement that had sent did not match my new surname (recently married).went to the bank to have that fixed, and resent the document .on the 21st April I spoke to Aphiwe Mkujulwa who told me that she cannot see anythinga because my enquiry was being actioned. I should call after two days, which I did and spoke to Mandisi who told me to resend the email and he will call back once again. and he never called back, I am still awaiting to have my membership reinstated