Disc. Smart Plan Nightmare

The Discovery Smart Plan is not a wise choice. It is a stressful and frustrating plan that is fraught with problems. Currently, their IT system is rejecting every claim processed. Myself as well as the Discovery registered healthcare provider who needs to be paid by Discovery are continually having our claims rejected and assessed, rejected and assessed due to apparent "IT problems". Phone operators are helpful but all they can do is send the claim back to the claims department, who once again deny it. When you cover states that you are clearly covered for X and then you claim X only to be denied, it's enough to make you rest your head on the desk and simply cry.

I should've read the signs when the accountant at a hospital I recently visited said "Smart Plan? Not a very smart plan though, is it?"