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reyhana.mahomed reyhana.mahomed

1 reviews | Active since Jul 2013

11 Dec 2018, 13:22

Disc Health charging for chronic meds they approved 5 months ago. Check your statements people...

I called Disc Health yesterday, 10/12 and spoke to Zanele? If I recall correctly.

Disc Health approved my dad's chronic meds in August, but have been deducting from our MSA every month since when my dad collects. Zanele said she will contact me in the afternoon as this issue needed to be "investigated" apparently its only a simple process when my debit goes off... when they need to pay up, it requires investigation.

Please credit my MSA, and with interest. And stop charging us for chronic meds you have approved!

Focus on medical insurance, get the simple things right... then go into banking.

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Replies (2)
Discovery Health
Discovery Health's reply11 Dec 2018, 14:07
Official
Dear  KrazyKia 

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply13 Dec 2018, 11:12
Official
Dear  KrazyKia 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team