Disastrous Service

Poor Communication , Inaccurate information and no urgency to resolve issues.

Your system keeps on blocking our application via our broker just to do a switch from a corporate scheme to private and everyone is of the opinion that there is a system flag issue but we are still waiting for this to be resolved. We needed cover from the 1st of May and we have nothing due to your system and service failures.

Please address this with urgency as I will also claim back all medical expenses i incur in due course you are putting my family's wellness in jeopardy.