Disappointing Service!

I have been having a problem with Discovery from last year the 20th of September till date. The customer service is pathetic especially after you sign with them. I have had an issue with a broker called Lindiwe Mashiane. She does not respond to emails or any of my queries.

discovery has been deducting from my account twice for the last 5 months, noone can give me answers, then i get emails that i have been suspended from the membership. Its been a year since i have waited for my membership card. I have emailed and tried all avenues for someone to get back to me and assist me in this mess but to no avail.

I have emails that i have been sending out since last year September with not even 1 response from anywhere. Worst part is that you cannot contact your broker directly, you have to call the call center to get through to anyone.

Lets see if i will be taken seriously and get called after this!