KL
Katende L

1 reviews | Active since Mar 2017

28 Sept 2020, 10:21

Disappointing Service

I have had the absolute worst experience on this medical aid the entire year. Make sure to do your research and explore more options.

There are always excuses when it comes to paying out benefits. They cannot even get simple amendments done. The service is not worth the premiums.

0
Replies (4)
Discovery Health
Discovery Health's reply28 Sept 2020, 10:22
Official
Dear Katende L We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
KL
Katende L's update29 Sept 2020, 08:56
Reviewer Update
Hello Discovery,

Feedback has still not been provided.
Discovery Health
Discovery Health's reply29 Sept 2020, 10:12
Official
Dear Katende L We have been in touch with you to answer your  comments. Regards Discovery Health Servicing Team
KL
Katende L's update29 Sept 2020, 12:02
Reviewer Update
Thank you for handling the query