Disappointing service

This is my 2nd Bad review with Discovery Health,

I have not received any communication or documentation of my new medical aid policy. I mailed the relevant documentation of cancelation of Malcor Policy to *** over a week ago, no courtesy of acknowledging the mail received either. Over and above that, My Vitality is being canceled, even though I have Discovery Vehicle insurance, and signed up with new medical aid at Discovery. I am so fed up with this disappointing service from Discovery that I don't even want to remain a customer!!!